Three years ago I used to be able to see where my son went with his Uber. We have esta...

GetHuman739087's customer service issue with Uber from June 2018

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Help with my Uber issue
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Email address, Phone number, and Full name
GetHuman739087's next move: go to the Uber help center.
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The issue and preferred resolution, in GetHuman739087's own words:
Three years ago I used to be able to see where my son went with his Uber. We have established a new account after an extended absence. I set up a family account. I am supposed to get email receipts of his trips, as a result, and have received absolutely nothing. I am also unable to see when he orders an Uber and where he's going.
I trust that Uber will make this right and come up with a resolution that is fair.
Help with my Uber issue
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Uber

Customer service issue
Reported by GetHuman739087
Jun 1st, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 473 others
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Timeline
GetHuman739087 started working on this issue
Jun 1st 4:47pm