Please refund the $* cancellation fee for trip on ******* since my driver didn't even t...

GetHuman-ncolms's customer service issue with Uber from May 2018

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The issue in GetHuman-ncolms's own words
Please refund the $* cancellation fee for trip on ******* since my driver didn't even try to pick me up. I was at the correct pickup location and he never showed. I was watching in the app and he never even turned down my street, just kept driving in circles for ** minutes. What a waste of my time. Having the $* charge credited to my Uber account doesn't work for me since it is a business card. Please advise.
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Uber

Customer service issue
Reported by GetHuman-ncolms
May 24th, 2018 - 6 mons ago
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GetHuman-ncolms started working on this issue
May 24th 9:48pm