My driver didnt show even when i called her and gave the address and when i tried calli...

GetHuman-sonettag's customer service issue with Uber from May 2018

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My driver didnt show even when i called her and gave the address and when i tried calling her a second time she did not answer, tried several times the app keep showing she was mins away. I dont know why she didn't try and call me back also i was ** mins late for work, even thougj* o used the app to report this incident that happened at *:** uber still took $* from my account i would like for the money to go back to my account as im not sure of i will ever use uber again also im not sure about the credits that you say you give.
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Uber

Customer service issue
Reported by GetHuman-sonettag
May 14th, 2018 - 10 mons ago
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GetHuman-sonettag started working on this issue
May 14th, 2018 4:26am
GetHuman-sonettag indicated the issue is not fixed yet.
May 15th, 2018 3:59am
GetHuman-sonettag indicated the issue is not fixed yet.
May 18th, 2018 2:25am
GetHuman-sonettag confirmed the issue is fixed. Hooray!
May 20th, 2018 11:32pm