Driver ram canceeled the trip &uber charged ****-why?*Many times drivers canceeled the...

GetHuman-dsbhanda's complaint issue with Uber from April 2018

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The issue in GetHuman-dsbhanda's own words
Driver ram canceeled the trip &uber charged ****-why?*Many times drivers canceeled the trip after defined time waiting.who is responsible either uber or driver?
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Uber

complaint issue
Reported by GetHuman-dsbhanda
Apr 26th, 2018 - 5 mons ago
I have an issue with Uber too
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GetHuman-dsbhanda started working on this issue
Apr 26th 5:43pm