My Facebook has been hacked password and email changed

GetHuman4038433's Recover Hacked Account issue with Facebook from December 2019

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Before contacting them, items GetHuman4038433 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4038433's own words
The problem: My Facebook has been hacked password and email changed

GetHuman4038433 did not yet indicate what Facebook should do to make this right.

How GetHuman4038433 fixed the problem

We are waiting for GetHuman4038433 to fix the problem and share the solution with the rest of us customers.

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Recover Hacked Account issue
Reported by GetHuman4038433
Dec 4th, 2019 - 3 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 229134 others
0 customers following this


GetHuman4038433 started working on this issue
Dec 4th, 2019 11:06am
GetHuman4038433 indicated the issue is not fixed yet.
Dec 4th, 2019 3:53pm
GetHuman4038433 indicated the issue is not fixed yet.
Dec 4th, 2019 3:54pm