How Do I Remove a Review from My Business Page on Facebook?

This article discusses the steps to take to remove a review from your Facebook business page. Two options are discussed. The first is turning the review feature off and the other is to report a specific review to Facebook for consideration of removal from your Facebook business page.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

How Do I Remove a Review from My Business Page on Facebook?

Facebook business pages are a popular way to market your business or brand, and one of the best features is the ability to allow consumers to share their reviews with others. However, there may be times when you wish to remove a review from your Facebook business page. You have two options when faced with this situation. If you have any questions about either process, you can reach out to Facebook.

Turning Off the Review Feature

The easiest way to remove a review from your Facebook business page is to simply turn off the review feature. While this only takes a few simple steps, it does remove all consumer reviews as well as the potential for future reviews. Since reviews can be such an important part of marketing your business or brand, this may not be the choice for you. However, if you do wish to do this, simply follow these steps:

1. Open Facebook and log onto your business page.

2. Find and choose Settings from the left side of your page.

3. Choose Templates and Tabs.

4. You will now see an option to allow you to toggle the Review feature to the off setting.

5. You have now removed this feature from your Facebook business page.

If you have any questions about how to turn off the Reviews feature on your Facebook business page, you can contact Facebook.

Steps to Take to Remove a Specific Review from Your Facebook Business Page

There may be times when you feel the need to remove a specific review from your Facebook business page. Unfortunately, this is not something you can personally do, but you do have an option. You can report the review directly to Facebook. This does mean that after you report it you will need to wait on Facebook to complete the process. Follow these steps to start the process to have a review removed from your Facebook business page.

1. Open Facebook and log onto your business page.

2. Choose More from list at top middle of your page.

3. Choose Reviews.

4. Click the three dots located at the top right of any review you want to report.

5. Click on Find Support or Report.

6. Follow the on-screen instructions.

Remember, if you need help with any of these steps, you can reach out to Facebook.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Remove a Review from My Business Page on Facebook?

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