The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?

In a nutshell: The Admin of a Facebook page can give or remove admin access to other users. If you lose access, you may have been removed by an admin or hacked.

Adam Goldkamp is the editor / author responsible for this content.
Jul 2, 2024

Introduction

The Admin of a Facebook page has full control, which means he can give or remove user admin access to a Facebook page or a linked Instagram page. If you're the Admin and choose to give Admin access to another user, this person will have the same access as you. He can also remove you as Admin, as he has full control of the Facebook page. If you lost access to a Facebook page, an administrator might have removed you or your account may have been hacked. Read this guide to help you regain access to your Admin page.

Log In To Your Facebook Account and Open the Facebook Page

Tap "About"

Click "About" to see the page's Admin users

The admin of my Facebook business account left and did not give me the password, how do I get access to my company page? (Step 2)

Check the Admin Members

The admin of my Facebook business account left and did not give me the password, how do I get access to my company page? (Step 3)

Choose an Admin User to Message and Click Send Message

If you were accidentally removed as an Admin from the page, simply contact one of the Admins to give you admin permission to the page.

For hacked pages, use the next step below to file a report.

Go to https://www.facebook.com/help/contact/957215276032920

Follow the on-screen instructions on how to ask Facebook for help with your Company Page.

You will need to have a Facebook account to be able to access your company page. If your email was changed or there are friend requests sent to people you don't know, this could indicate a hacked Facebook account. Consider securing your Facebook by going to https://www.facebook.com/hacked Follow the instructions to help you secure your Facebook account.

The admin of my Facebook business account left and did not give me the password, how do I get access to my company page? (Step 5)

Conclusion

Note that you may also lose access to a Facebook page if it was reported and removed for violating Facebook's Terms of Service. You may also have problems if the Admin user has a questionable Facebook profile. If your page was taken down or has limits, go to the Page and tap Appeal at the top. Follow the on-screen instructions on how to regain access to a page. Wait for Facebook to investigate and get back to you. If you still have other concerns, please contact Facebook's Customer Support.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?

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Updated 15 days ago
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Facebook
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Problem With a Page
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