Facebook Phone Number

Call Facebook customer service faster with GetHuman

Nobody answers this number
Their best help: Facebook's Help Desk
INSTEAD: Tell us why you're calling below.GetHuman walks you through with our best tools, fastest contacts & reminders!
What the phone menu sounds like when you call: Meta - We do not provide telephone support at this time. Visit us at www.meta.com under the help section and choose the product you need help with.
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The Editor's Notes on Facebook's Phone-Based Customer Care

Facebook is one of the most popular and frequently used social media platforms. With over a billion users, it isn't surprising that Facebook gets a lot of requests for customer support.

It should be noted that Facebook does not provide phone-based customer service. Instead, users are instructed to resolve their problems via Facebook's phone center or user help communities. If intervention by a Facebook staff member is needed, users must first find their issue on the help center and submit a support request form.

Why Do People Contact Facebook Customer Support?

People contact Facebook customer support for a range of reasons, including:

  • Technical support
  • Reporting objectionable content
  • Reporting fake profiles, identity theft and scams
  • Help with business and advertising accounts
  • Reporting intellectual property violations
  • Reporting threats of suicide or self-harm
  • Help with resetting passwords or regaining control over hacked accounts
  • Assistance with profile management, including transitioning profiles to memorial pages for the deceased
  • Appealing a decision by Facebook to remove content or suspend a user's account.

Best Practices for Contacting Facebook Customer Service

Since Facebook does not provide any kind of live customer service, either via chat or over the phone, it is important that you use Facebook's help page to guide you to the support request form that you need. Using the wrong form can result in your request being delayed, or, in many cases, even ignored entirely.

How do Consumers Feel About Calling Facebook Customer Service?

Many people are frustrated by Facebook's lack of phone-based customer service. They'd like to be able to speak with a Facebook representative about their concerns. In addition, many people feel that Facebook is not consistent in responding to requests for customer service, nor in the application of Facebook rules and guidelines.

That said, there are other Facebook users who have had positive outcomes from using Facebook's customer support forms. These users feel that Facebook does a decent job of providing customer service given the company's business model and number of users.

What Kind of Issues can Facebook Customer Service Representative Resolve?

Facebook is an online service, so its customer support staff are able to resolve most issues, including technical support questions, appeals of Facebook decisions, researching charges to advertiser and payments accounts, and addressing issues of fraud and harassment.

What Can't Be Resolved by Contacting Facebook Customer Service?

Facebook customer service agents are not referees and can't mediate conflicts between users. Unless a Facebook user's content or behavior violates Facebook guidelines, a customer support representative won't be able to "settle" a dispute. Facebook also has limited options in situations where Facebook users have lost money via a scam or to an unscrupulous retailer.

When you complete your request, be sure to take a "just the facts" approach. Making it easy for customer support to read and understand your concern is the best way to ensure a positive resolution to your situation.

What Should You Do If You Have an Unsuccessful Experience with Facebook Customer Service?

If you hear back from Facebook customer service and your question was not answered or your concern wasn't resolved, don't give up. You may still have options.

First, review the communication that you have from Facebook. If you feel that you were not understood or that there has been a miscommunication, write back. You may be able to get your concern resolved the second time around.

Another option is to visit Facebook's community help boards. Experienced Facebook users are on these boards and they may have the knowledge and experience to help you resolve your issue.

If you are unable to get a resolution with your original communication and Facebook's boards are unhelpful, you could try submitting your request again. The next customer support representative that you connect with may have more experience and knowledge than the first. As a result, he or she may be able to resolve your issue.

Reasons customers like you called recently

***** **** *** *** ***** **** ***** ******** **** **** **** ** ***** *** *** **** **** ***
All of my old and new messages on messenger are gone completely. The only messages that...
I have logged in to my Facebook account but I can't use it . I didn't see any else this...
Dear Facebook team I have got review request problem of personal facebook account plea...
My Facebook account use another person...*My I'd name Rahul khobragade*My old I'd, mobi...
Dear Facebook team without any reasons my Facebook account restricted please solve this...
Hi...saya ada masalah dengan akaun facebook saya..sy tidak dapat log in kerana no telef...
Dear Facebook team my personal Facebook account is disabled please open my Facebook acc...
Dear facebook team my personal facebook account is disabled please open my facebook*acc...
Hi dear Facebook! *I have a review request problem in my personal Facebook account.plz...
Dear Facebook team my personal Facebook account disabled please open my account please...
Hello dear Facebook team my Facebook account has been suspended without any reason my F...
Facebook account Unlocked **Hello dear Facebook team**My Facebook account has been lock...
Hey Facebook team meri video Ek bhi bar Nahin ho rahi hai aap please meri video ko vira...
Dear facebook team I have got review request problem of my personal facebook account pl...
See more recent reasons for calling

Help me with my issue

Customer Number 650-543-4800 - by the Numbers

Phone number to dial650-543-4800
Call-back availableNO
Call picked up by a real personNO
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dialN/A
Navigate phone maze to a humanDirects you to online support. Facebook does not offer phone support.
Average waitN/A
Current waitN/A
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone, chat
Quality of communicationN/A
Quality of helpN/A
Customer votes77,776
Information last updatedWed Sep 27 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Facebook's Best Toll-Free/800 Customer Phone Number

This is Facebook's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Facebook agent. This phone number is Facebook's Best Phone Number because 1,275,102 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Facebook customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 650-543-4800 for, including Recover Disabled Account, Recover Hacked Account, Problem With a Page, Reset Password, Can't Receive Code to Reset and other customer support issues. The Facebook call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Facebook has 1 phone number. It's not always clear what is the best way to talk to Facebook representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Facebook - by phone or otherwise

While 650-543-4800 is Facebook's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Help Center. If you think this information is inaccurate or know of other ways to contact Facebook please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Facebook.

What is GetHuman's Relationship to Facebook?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Facebook. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Medicare Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Medicare or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Facebook Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Facebook contacts
Facebook Phone Number
Facebook Live Chat
Facebook Help DeskBEST
General customer information

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