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How Do I Submit My Identification to Facebook to Get My Account Back?

In a nutshell: Facebook may ask you to upload an ID to verify your identity when recovering an old or compromised account. They may also need this to help protect your account from unauthorized access, phishing, or scams. You can submit a valid government-issued ID or another accepted document that clearly shows your name. Be sure not to digitally conceal or modify any part of the document, as Facebook may reject it if the information cannot be verified. Need to recover your account or verify your identity? Continue reading for step-by-step instructions on how to submit your identification to Facebook.

Introduction

Facebook may ask you to upload an ID to verify your identity when recovering an old or compromised account. They may also need this to help protect your account from unauthorized access, phishing, or scams. You can submit a valid government-issued ID or another accepted document that clearly shows your name. Be sure not to digitally conceal or modify any part of the document, as Facebook may reject it if the information cannot be verified. Need to recover your account or verify your identity? Continue reading for step-by-step instructions on how to submit your identification to Facebook.

Click Confirm Your Identity

If Facebook asks you to verify your identity while recovering your account, click Confirm Your Identity to begin the verification process. Then, follow the on-screen instructions to continue.

How Do I Submit My Identification to Facebook to Get My Account Back? (Step 1)

Upload a Personal ID

Depending on your situation, Facebook may ask you a few additional questions before requesting your identification. If prompted, upload a valid personal ID and answer any verification questions as accurately as possible. Then, follow the on-screen instructions to complete the identity verification process.

How Do I Submit My Identification to Facebook to Get My Account Back? (Step 2)

Select Upload an ID

Have a valid ID ready? Select Upload an ID, then follow the on-screen instructions to upload your identification and continue the verification process.

How Do I Submit My Identification to Facebook to Get My Account Back? (Step 3)

Choose an ID

Which type of ID do you have? Facebook accepts a variety of identification documents, including immigration registration cards and official name change documents. The document should clearly display your name and your photo. Select the type of ID you want to upload, then click Next to continue.

How Do I Submit My Identification to Facebook to Get My Account Back? (Step 4)

Take a Photo of Your ID

Use your phone's camera to take a clear image of your government-issued ID. Make sure all the information is visible and the image is not blurry or cropped. When you're ready, click Get Started and follow the on-screen instructions to capture and upload your ID.

How Do I Submit My Identification to Facebook to Get My Account Back? (Step 5)

Enable Access to Your Camera

When prompted, click Allow to give Facebook permission to access your device's camera. This will enable you to take a photo of your ID directly within the verification process.

The next step is to take a clear photo of your ID. Make sure all the information is visible and easy to read, and avoid glare or shadows. Once you're ready, continue to the next step.

How Do I Submit My Identification to Facebook to Get My Account Back? (Step 6)

Click Submit

Once you've reviewed the photo of your ID and confirmed that all the information is clear and readable, click Submit to send it to Facebook for verification. Facebook will review your identification and notify you by email once the verification process has been completed. Processing times may take up to 48 hours or more, depending on your issue.

How Do I Submit My Identification to Facebook to Get My Account Back? (Step 7)

Conclusion

Were you able to submit identification to Facebook? They will only use it to confirm your identity or keep your account secure. After uploading, Facebook may store it for a certain number of days, depending on why you're uploading an ID. Don't worry, though, as you will be notified during the identity confirmation process as to how long they will store the ID. Once they've completed the process, Facebook will send you a notification or if they need anything else from you. Do you have further questions about submitting an ID to Facebook? Contact Customer Support today.

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How Do I Submit My Identification to Facebook to Get My Account Back?

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How to submit identification to Facebook

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