What Do I Do If My Facebook Account Is Disabled and I Have a Government ID?
This Gethuman guide helps Facebook users recover an account disabled by Facebook administrators. Users can provide one form of government-issued identification or a few forms of other identification that matches the information on their Facebook profile. Since Facebook doesn't accept any digitally altered photos, users are reminded not to edit their photos, but they can physically cover up any sensitive information before taking a photo or scanning the document.
You'll know your account was disabled by the pop-up displayed above the login window when you attempt to login. Your Facebook account may have been disabled because it was hacked or an image was reported for violating Facebook's Statement of Rights and Responsibilities. If you have problems recovering your disabled account you feel was wrongfully disabled, contact Facebook Customer Service.
How To Recover Your Disabled Facebook ID with Government ID
To recover your facebook account, you'll need:
Login email address or phone number
Your full name
Photo(s) of ID (preferably in JPEG format)
Facebook accepts various forms of government-issued identification. To be considered valid, the form of ID must display your name and date of birth or your name and photo. You'll need to provide one of the following:
Passport
Official name change paperwork
Voter ID
Tribal ID or status card
Driver's license
Personal or vehicle insurance card
How To Recover Facebook without Government ID
Facebook will need two forms of non-government-issued ID, including:
Mail
Check
Permit
Transit card
Utility bill
Credit card
School ID card
Library card
Paycheck stub
School record
Medical record
Bank statements
Social Security card
Employment verification
Magazine subscription stub
Membership or work ID
Or, if you don't have a form of identification that displays all the necessary information (real name, photo, or date of birth), you can provide an additional form of identification that will match information listed on your Facebook profile, but not the other forms of identification you provided. In all, you will be providing three forms of identification:
Two forms of identification from the secondary group listed above
One more form of identification that includes a date of birth or photo that matches the information on your Facebook profile.
Please keep in mind, Facebook protects your privacy and security by providing an encrypted form to submit your forms of ID. To prevent fake forms of identification, Facebook doesn't accept any photos that have been edited or altered in any way. However, you can physically cover any personal information on your ID before you take a photo of the document, such as ID numbers and social security numbers.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Facebook Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Facebook Account Is Disabled and I Have a Government ID? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.