In a nutshell: Many social media platforms implement age restrictions to protect minors from violent and explicit content due to exploitation. Facebook is one example of a platform that upholds a 13-year-old age minimum to create a profile and submit posts to the homepage feeds. The company takes the rule seriously and works to restrict underage users from account ownership. However, not everyone is caught, and other users usually don’t contact Facebook about minors under the legal age requirement running a profile. The reality is that the majority of children and adolescents find multiple workarounds, evading a scan by an automated detector.
Many social media platforms implement age restrictions to protect minors from violent and explicit content due to exploitation. Facebook is one example of a platform that upholds a 13-year-old age minimum to create a profile and submit posts to the homepage feeds. The company takes the rule seriously and works to restrict underage users from account ownership. However, not everyone is caught, and other users usually don’t contact Facebook about minors under the legal age requirement running a profile. The reality is that the majority of children and adolescents find multiple workarounds, evading a scan by an automated detector.
Fortunately, Facebook offers an option to users who spot children posting photos or videos of themselves. Filing a report is the most effective way to inform the company of unauthorized activity and policy violations. Although Facebook representatives do not reveal the status of an individual’s report and do not notify underage account holders of a pending review, they do investigate profiles for terms of service violations and may request additional information, including screenshots of images and posts as evidence. If you suspect that a specific user is below the required minimum age, consider reading the following steps to determine how you can file a report.
Consider taking a few additional steps after you file your report. First, check to see if the ‘Send’ button has been clicked or tapped, and that you also see a message confirming that your request was sent. Second, avoid sending multiple reports before Facebook responds to your initial report. This can slow down the process and place each of your submissions in a queue due to an overload. Another important factor to remember is that returning to the previous page and clicking the ‘Send’ button again also won’t speed up the review process under any circumstances. And third, remember that you may need to have evidence on hand to prove an underage profile exists and is currently active. Facebook allows its users to submit images displaying suspicious activity.
Some users may experience annoying delays or issues such as system time-outs or website and app loading failures, mainly while attempting to submit a request about an active account used by a minor under 13. Unfortunately, Facebook doesn’t provide a service number to speak with a live representative. Therefore, if you’re having a problem with a frustrating technical bug, and it won’t resolve itself, consider visiting Facebook’s help center or Meta support for assistance. You can find resources via the help desk, which provides answers to questions about advertising and solutions for other users who experience the same platform glitches.

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.