There is a hacker hacking everyone’s Facebook. He is basically saying he’s with a grant...

GetHuman3912238's Recover Hacked Account issue with Facebook from November 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3912238's own words
There is a hacker hacking everyone’s Facebook. He is basically saying he’s with a grant company to help you get money. He asks for your email and password. My email and password and phone number was all deleted off of my Facebook and now I have no access to my Facebook and can’t change anything.

GetHuman3912238 did not yet indicate what Facebook should do to make this right.

How GetHuman3912238 fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman3912238
Nov 9th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 755523 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3912238 started working on this issue
Nov 9th, 2019 8:53pm
GetHuman3912238 indicated the issue is not fixed yet.
Nov 15th, 2019 9:39pm
GetHuman3912238 indicated the issue is not fixed yet.
Nov 15th, 2019 10:51pm
GetHuman3912238 indicated the issue is not fixed yet.
Nov 15th, 2019 11:22pm

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