I received an email that someone logged into my Facebook & then I tried to log in & it...
GetHuman-ajahear's Recover Hacked Account issue with Facebook from October 2019
Help with my Facebook issue
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Before contacting them, items GetHuman-ajahear may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ajahear's own words
I received an email that someone logged into my Facebook & then I tried to log in & it didn’t let me. I do have an ex stocker that has tried this before & now I can’t log in & I can’t reset my passwords because the email that I signed up with doesn’t exist anymore and the backup email doesn’t exist either.
GetHuman-ajahear did not yet indicate what Facebook should do to make this right.
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How GetHuman-ajahear fixed the problem
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Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.