In Facebook Business Manager, requested access to a page that I own. Business Manager...

GetHuman-helpit's customer service issue with Facebook from July 2019

Help with my Facebook issue
The issue in GetHuman-helpit's own words
In Facebook Business Manager, requested access to a page that I own. Business Manager says "request for access pending". However on the page, there are no notifications regarding an access request to the page.**I just need to add my page to my Business Manager Account.

GetHuman-helpit did not yet indicate what Facebook should do to make this right.

How GetHuman-helpit fixed the problem
Found that another business manager account had claimed my page. This was done by a contractor a couple years ago so we didn't even know it had happened. That made the Facebook page "Owner" the original Business Manager account that claimed it. We are now working on removing that old Business Manager Account as owner and turning it over to the new Business Manager Account.
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Facebook

Customer service issue
Reported by GetHuman-helpit
Jul 9th, 2019 - a year ago
Fixed
GetHuman-helpit shared how to fix
Seen by 97 customers so far
Similar issue to 549712 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-helpit started working on this issue
Jul 9th, 2019 12:08am
GetHuman-helpit indicated the issue is not fixed yet.
Jul 9th, 2019 6:31pm
GetHuman-helpit indicated the issue is not fixed yet.
Jul 9th, 2019 6:31pm
GetHuman-helpit indicated the issue is not fixed yet.
Jul 9th, 2019 6:31pm
GetHuman-helpit indicated the issue is not fixed yet.
Jul 9th, 2019 6:31pm
GetHuman-helpit indicated the issue is not fixed yet.
Jul 10th, 2019 2:46am
GetHuman-helpit confirmed the issue is fixed. Hooray!
Jul 12th, 2019 12:13am

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