I created a Facebook account for my business a while ago by connecting it to an existin...
GetHuman-agbindus's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman-agbindus's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-agbindus will want to follow the link below to head to their help center. We will check on GetHuman-agbindus later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-agbindus's own words
I created a Facebook account for my business a while ago by connecting it to an existing personal account. I created an business Instagram account and didn’t claim that Facebook account when I first created it. I now need to claim the existing Facebook account on my Instagram business account and don’t know how to do so. When I hit claim Facebook it only goes to the Facebook account Instagram made me rather options to connect and it to an existing account.
GetHuman-agbindus did not yet indicate what Facebook should do to make this right.
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