I have been trying for over a year now to get into my Facebook account. I do not have t...

GetHuman1865937's customer service issue with Facebook from December 2018

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GetHuman1865937's next move: try the Facebook help center again.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1865937's own words
I have been trying for over a year now to get into my Facebook account. I do not have the phone number I used to have nor the device. My new phone number is area code ***-***-****. I am now with Sprint. I have tried and tried and tried to get my account open I do everything that you all asked me to do I send my copy of my photo ID you send me a code that I never received I've emailed you and communicate it with you over and over and over again to no avail not once have you all replied to me. I do not wish to open a new Facebook account I want my original account open to me NOW!!!!!!!!
GetHuman1865937 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1865937
Dec 31st, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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GetHuman1865937 started working on this issue
Dec 31st, 2018 7:41am