I tried to set up a Facebook profile (so that I could eventually set up a FB business p...

GetHuman-sweetgum's customer service issue with Facebook from November 2018

229950 similar
1 following
Help with my Facebook issue
First: share to improve GetHuman-sweetgum's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sweetgum's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sweetgum will want to follow the link below to head to their help center. We will check on GetHuman-sweetgum later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-sweetgum may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-sweetgum's own words
I tried to set up a Facebook profile (so that I could eventually set up a FB business page)...but, Facebook...after two days of use...said that there was "suspicious activity." They froze my account and asked for a photo...of which I provided...so that they could prove my identity. My account has been frozen for a week now and I have not heard anything back!**Please email me at *****@***.com or call me at ***-***-******Thanks! Lindsay Kolasa
GetHuman-sweetgum did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sweetgum fixed the problem
We are waiting for GetHuman-sweetgum to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sweetgum fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sweetgum
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 229950 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-sweetgum started working on this issue
Nov 26th, 2018 8:00pm