Dear Facebook:**I have created a page for my business named https:***El...

GetHuman1613705's customer service issue with Facebook from November 2018

226631 similar
0 following
Help with my Facebook issue
GetHuman1613705's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1613705 will want to follow the link below to head to their help center. We will check on GetHuman1613705 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1613705 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1613705's own words
Dear Facebook:**I have created a page for my business named https:***ElKioskoSA*. *El Kiosko Frutas y Helados SA**The issue is that I cannot reply back to my customers when they send me messages via messenger, this is the error I get when I try to reply back...**"You have been temporarily blocked from performing this action. If you think this doesn't go against our Community Standards let us know"**And when I try to let you know, I get the following message: **"Could not process your request We could not process your request. Please try again later."**This has been going for months, more than * months. Could you please fix the issue and unblocking me and allow me to performing this action? It is very critical for my business that I can communicate with my customers. I really hope you can help me with this.**My user Id is: *****@***.com and my phone number is ***-***-****.**Thank you very much.**Eduardo Serrano-Suzan
GetHuman1613705 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1613705 fixed the problem
We are waiting for GetHuman1613705 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1613705 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1613705
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 226631 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1613705 started working on this issue
Nov 23rd, 2018 11:42pm
GetHuman1613705 shared this issue with friends on Facebook
Nov 23rd, 2018 11:43pm
GetHuman1613705 shared this issue with friends on Facebook
Nov 23rd, 2018 11:54pm