Hello, my name is Charlotte Gabriela Teleki and I am writing because today at **:**(GMT...

GetHuman1464757's customer service issue with Facebook from November 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1464757's own words
Hello, my name is Charlotte Gabriela Teleki and I am writing because today at **:**(GMT**) I received an SMS with "a code to restore the Facebook password", however, I wasn't the one, who requested such thing. As it clearly wasn't me who requested it and also as I have been a victim of some hacking before, I would like to ask for IP address of device that did that request. Considering the fact that this thing involves my account and violates my privacy of it, I dare to say I have right to obtain IP address of person that tried to get into my account. Thanks in advance, *Charlotte Teleki
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Facebook

Customer service issue
Reported by GetHuman1464757
Nov 1st, 2018 - a mon ago
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GetHuman1464757 started working on this issue
Nov 1st 4:20pm