Hello, my name is Charlotte Gabriela Teleki and I am writing because today at **:**(GMT...

GetHuman1464757's customer service issue with Facebook from November 2018

1 view
199444 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1464757's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman1464757 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1464757's own words
Hello, my name is Charlotte Gabriela Teleki and I am writing because today at **:**(GMT**) I received an SMS with "a code to restore the Facebook password", however, I wasn't the one, who requested such thing. As it clearly wasn't me who requested it and also as I have been a victim of some hacking before, I would like to ask for IP address of device that did that request. Considering the fact that this thing involves my account and violates my privacy of it, I dare to say I have right to obtain IP address of person that tried to get into my account. Thanks in advance, *Charlotte Teleki
GetHuman1464757 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1464757 fixed the problem
We are waiting for GetHuman1464757 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1464757 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1464757
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 199444 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1464757 started working on this issue
Nov 1st 4:20pm