Both profile and page were hacked and i couldn’t get any help from facebook

GetHuman-kyawnge's customer service issue with Facebook from October 2018

25 views | 193059 similar | 1 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kyawnge will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kyawnge can let us know if they help or not.
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The issue in GetHuman-kyawnge's own words
I was trying to contact facebook and explain my situation in order to get back my account and page. ... My facebook profile was hacked. And a page I created with that profile was confiscated by them. **They changed log in email address, trusted contacts of my profile account.**Moreover, a hacker add new admins into my page and demote himself (my profile) as editor.**And those new admins’ accounts are deactivated after that. **I want everything back, my profile and a page. Thanks.
They are not answering any report!
I want back my account and page!!!
That account was created since **** or earlier.
Email, phone, Report from my temporary account. done all that! No use at all
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Facebook

Facebook Profile and Page
Customer service issue
Reported by GetHuman-kyawnge
Oct 27th, 2018 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 193059 others
1 customer following this

Timeline

GetHuman-kyawnge started working on this issue
Oct 27th, 2018 1:41am

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