Both profile and page were hacked and i couldn’t get any help from facebook

GetHuman-kyawnge's customer service issue with Facebook from October 2018

193059 similar
1 following
Help with my Facebook issue
First: share to improve GetHuman-kyawnge's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kyawnge's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kyawnge will want to follow the link below to head to their help center. We will check on GetHuman-kyawnge later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kyawnge may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kyawnge's own words
I was trying to contact facebook and explain my situation in order to get back my account and page. ... My facebook profile was hacked. And a page I created with that profile was confiscated by them. **They changed log in email address, trusted contacts of my profile account.**Moreover, a hacker add new admins into my page and demote himself (my profile) as editor.**And those new admins’ accounts are deactivated after that. **I want everything back, my profile and a page. Thanks.
They are not answering any report!
I want back my account and page!!!
That account was created since **** or earlier.
Email, phone, Report from my temporary account. done all that! No use at all
I have an issue with Facebook too
How GetHuman-kyawnge fixed the problem
We are waiting for GetHuman-kyawnge to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-kyawnge fixes it.
This email address isn't valid


Facebook Profile and Page
Customer service issue
Reported by GetHuman-kyawnge
Oct 27th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 15 customers so far
Similar issue to 193059 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-kyawnge started working on this issue
Oct 27th 1:41am