I've had my fb account for many years. About a year ago I had a problem with my account...

GetHuman-sandyag's customer service issue with Facebook from October 2018

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The issue in GetHuman-sandyag's own words
I've had my fb account for many years. About a year ago I had a problem with my account and created a new one. Until recently I could access both accounts. Now I can only access the new account.**I want to delete the new account and use the older account because of *friends and photos etc. My email and phone number for the first account have changed and I cannot remember the old email and phone number associated with the first account.**I am a senior citizen and I get confused easily. Please help. I have family photos I would hate to lose because of this issue.**Thank You*Sandy A
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Customer service issue
Reported by GetHuman-sandyag
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-sandyag started working on this issue
Oct 17th 4:04pm
GetHuman-sandyag shared this issue with friends on Facebook
Oct 17th 4:07pm