Locked Out Right After Opening Facebook

GetHuman-arcanaiy's customer service issue with Facebook from October 2018

2 views | 179276 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-arcanaiy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-arcanaiy's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-arcanaiy will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-arcanaiy can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-arcanaiy may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-arcanaiy's own words
Log in to account to finish off setting up the profile ... I opened up an account with Facebook last night. At the time, I didn't have a profile picture and no one in the contacts list. I also accessed my account with an extension on Mailbird using my own log-in details. This morning, I find it's been disabled.
I am the account user. I had only opened the account last night. I didn't contact any user and I did not provide any false names.
Adding a security option that confirms the account user's identity when accessing Facebook from an external source such as Mailbird's Facebook extension.
Haven't been on Facebook for a long time, last night was the first in years of getting back on there. I surely didn't expect to be locked out as I did not provide any false names or details nor did I make contact with any user at the time of opening the account.
Nothing else works as I'm completely locked out.
How GetHuman-arcanaiy fixed the problem

We are waiting for GetHuman-arcanaiy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-arcanaiy fixes it.
This email address isn't valid

Facebook

Facebook
Customer service issue
Reported by GetHuman-arcanaiy
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 179276 others
0 customers following this

Timeline

GetHuman-arcanaiy started working on this issue
Oct 16th, 2018 9:52am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians