Hello, My mum has * different Facebook accounts, *https:**www.facebook.com*profile.php...

GetHuman1346406's customer service issue with Facebook from October 2018

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The issue in GetHuman1346406's own words
Hello, My mum has * different Facebook accounts, *https:**www.facebook.com*profile.php?id****************&ref*br*rs*sandra.masters**sandra.masters****sandra.masters****sandra.masters******The original email associated was *****@***.com., but this account is no longer valid and account recovery is not possible, because she didn't associate a phone or trusted contacts. How can I sort this mess out.**I'd like her to keep the sandra.masters* account and then associate that with the email *****@***.com and with UK phone *** **********
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Facebook

Customer service issue
Reported by GetHuman1346406
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 178026 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License