not fixed

GetHuman1337816's customer service issue with Facebook from October 2018

14 views | 176135 similar | 0 following
Help with my Facebook issue
GetHuman1337816's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1337816 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1337816 can let us know if they help or not.
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The issue in GetHuman1337816's own words
When I logged in some How it logged me in to a old facebook from what I have read on line what it done is took my phone number as the password from my facebook aand gave it to my really old facebook some how that linked and now I cant get in to my Facebook it will only go to my old facebook I don't want please somehow let me back in let me know wwhat I need to do ... I broke my phone and have been trying to get back in my facebook for days the closest I have got is this ((( We believe the link you are trying to visit is malicious. For your safety, we have blocked it ))) I have had this facebook for years and have a lot of important pics and memrey in it I would really like to get back in please

GetHuman1337816 did not yet indicate what Facebook should do to make this right.

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Facebook

facebook
Customer service issue
Reported by GetHuman1337816
Oct 13th, 2018 - 4 years ago
Fixed
Seen by 14 customers so far
Similar issue to 176135 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1337816 started working on this issue
Oct 13th, 2018 1:16pm
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:19am
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:19am
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:21am
GetHuman1337816 shared this issue with friends on Facebook
Oct 27th, 2018 9:22am
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:27am
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:28am
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:29am
GetHuman1337816 shared this issue with friends on Facebook
Oct 27th, 2018 9:32am
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:35am
GetHuman1337816 indicated the issue is not fixed yet.
Oct 27th, 2018 9:36am
GetHuman1337816 shared this issue with friends on Facebook
Oct 27th, 2018 9:37am