my account facebook cannot log in and cannot reset my password

GetHuman-norhana_'s customer service issue with Facebook from October 2018

166583 similar
1 following
Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-norhana_'s own words
The problem: my account facebook cannot log in and cannot reset my password
GetHuman-norhana_ did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-norhana_ fixed the problem
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Customer service issue
Reported by GetHuman-norhana_
Oct 5th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 33 customers so far
Similar issue to 166583 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-norhana_ started working on this issue
Oct 5th, 2018 2:03pm
GetHuman-norhana_ confirmed the issue is fixed. Hooray!
Oct 5th, 2018 2:04pm