I tried to log into my facebook account and it is asking for the * step password, when...

GetHuman1222091's customer service issue with Facebook from September 2018

2 views
 | 
156273 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1222091's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1222091's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1222091 will want to follow the link below to head to their help center. We will check on GetHuman1222091 later to make sure it's all set or try to help escalate.
The issue in GetHuman1222091's own words
I tried to log into my facebook account and it is asking for the * step password, when i select text it tells me that i have tried this too many times so i cannot get into my account
GetHuman1222091 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1222091 fixed the problem
We are waiting for GetHuman1222091 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1222091 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1222091
Sep 28th, 2018 - 25d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 156273 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1222091 started working on this issue
Sep 28th 11:51am