Hello. I broke my phone and have been trying to log into my Facebook account ... I for...

GetHuman1201171's customer service issue with Facebook from September 2018

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The issue in GetHuman1201171's own words
Hello. I broke my phone and have been trying to log into my Facebook account ... I forgot my password .. and it keeps saying it sent a reset code to email but never get !!! I use this for my business page to and can’t gain acces to it ... I can prove it’s me . Cause I use my card to pay for Facebook advertising. Please help me recover my account . I get a lot work thru my business page and need it back ASAP !!! My name is bill Patterson and business page is podium construction llc. I. An provide whatever info u need to prove its me . Please help ASAP !!!!!
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Customer service issue
Reported by GetHuman1201171
Sep 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 152757 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1201171 started working on this issue
Sep 25th, 2018 3:03pm