My Facebook account was hacked and apparently the password was changed. I have had this...
GetHuman1149865's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman1149865's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1149865 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1149865's own words
My Facebook account was hacked and apparently the password was changed. I have had this particular account since *********, the email address I used to create it also was created during the same timeframe. When I click on forgot password through Facebook it only allows me to reset my password through my email that I used to create it, and which I am no longer have access to. I have * phone numbers associated with my Facebook account, one in which, ***-***-****, is no longer in use, as I have changed my number since then. Overall I need to change my Facebook password and have no way of doing so.
GetHuman1149865 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1149865 fixed the problem
We are waiting for GetHuman1149865 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.