I have two factor authentication for my Facebook and the phone number connected to the...

GetHuman-wparment's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-wparment's own words
I have two factor authentication for my Facebook and the phone number connected to the account is no longer active. I’ve sent a pic of my I.D. to the Facebook account recovery team * times but haven’t heard back. Might I add that it’s been months.
GetHuman-wparment did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wparment fixed the problem
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Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-wparment
Sep 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 125890 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wparment started working on this issue
Sep 3rd 7:54am
GetHuman-wparment indicated the issue is not fixed yet.
Sep 3rd 9:03am