I still am lock out could someone help me please

GetHuman1042324's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1042324's own words
get some very important picture off there ... I have been locked out of my facebook for a while now I really would like to get back into my account. It has pictures of my mother that has recently passed How can you help me
I need help really bad, And I understand why all the security but I have done everything that I was asked to prove that I am me and Still I can't gain access
I would just like some help to access my page and I am willing to prove that I am me. Just HELP PLEASe
I have had this same page since I started using facebook almost ten years ago and I need to gain access cause I want to see the pictures with me my mother and my children. VERY IMPORTANT to me
YES, All of the ways it said that I could recover my page
I have an issue with Facebook too
How GetHuman1042324 fixed the problem
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Customer service issue
Reported by GetHuman1042324
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 118681 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1042324 started working on this issue
Aug 27th 4:52pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 27th 4:52pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 28th 6:36pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 29th 2:18pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 29th 2:22pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 29th 2:28pm