I still am lock out could someone help me please

GetHuman1042324's customer service issue with Facebook from August 2018

17 views | 118681 similar | 0 following
Help with my Facebook issue
GetHuman1042324's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1042324 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1042324 can let us know if they help or not.
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The issue in GetHuman1042324's own words
get some very important picture off there ... I have been locked out of my facebook for a while now I really would like to get back into my account. It has pictures of my mother that has recently passed How can you help me
I need help really bad, And I understand why all the security but I have done everything that I was asked to prove that I am me and Still I can't gain access
I would just like some help to access my page and I am willing to prove that I am me. Just HELP PLEASe
I have had this same page since I started using facebook almost ten years ago and I need to gain access cause I want to see the pictures with me my mother and my children. VERY IMPORTANT to me
YES, All of the ways it said that I could recover my page
How GetHuman1042324 fixed the problem

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Facebook

Facebook messager
Customer service issue
Reported by GetHuman1042324
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 118681 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1042324 started working on this issue
Aug 27th, 2018 4:52pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 27th, 2018 4:52pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 28th, 2018 6:36pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 29th, 2018 2:18pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 29th, 2018 2:22pm
GetHuman1042324 indicated the issue is not fixed yet.
Aug 29th, 2018 2:28pm

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