I received a Facebook message that my telephone number is in use on a Facebook account...
GetHuman-shuvishu's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-shuvishu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shuvishu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shuvishu will want to follow the link below to head to their help center. We will check on GetHuman-shuvishu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shuvishu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-shuvishu's own words
I received a Facebook message that my telephone number is in use on a Facebook account and that I must given you telephone number. My account has been hacked. The account that I am looking at is asking me to friend people that have been my friends for years. I need help my email address is S*****@***.com*And my only telephone number is ***-***-**** my date of birth is ***-**** and I live in Vallejo California
GetHuman-shuvishu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-shuvishu fixed the problem
We are waiting for GetHuman-shuvishu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.