Forgot my old email and password

GetHuman-jnoble's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-jnoble's own words
Retrieve my old email and password ... I had facebook on my old phone but my phone was having problems so I got a new phone now I want to recover my old facebook and I forgot my old email and password is there anything I can do to get it back it....tried everything to get I fixed facebook was no help at all I had to create a new facebook profile I love facebook but the customer service suckes
I see everyone else on facebook and I don't want to get new one
Getting my old facebook profile back
* yrs
No
I have an issue with Facebook too
How GetHuman-jnoble fixed the problem
We are waiting for GetHuman-jnoble to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Facebook
Customer service issue
Reported by GetHuman-jnoble
Aug 11th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 23 customers so far
Similar issue to 100279 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jnoble started working on this issue
Aug 11th, 2018 1:47am
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 11th, 2018 11:51am
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 11th, 2018 11:59am
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 11th, 2018 1:41pm
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 11th, 2018 1:48pm
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 11th, 2018 3:23pm
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 11th, 2018 3:24pm
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 11th, 2018 4:31pm
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 12th, 2018 4:19am
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 12th, 2018 4:24am
GetHuman-jnoble indicated the issue is not fixed yet.
Aug 12th, 2018 4:27am