Hello,*So I have a problem with facebook marketplace. I'm a Magic the Gathering player...

GetHuman-kartelek's customer service issue with Facebook from July 2018

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The issue in GetHuman-kartelek's own words
Hello,*So I have a problem with facebook marketplace. I'm a Magic the Gathering player, so I'm trading a lot of cards, especially now, when nationals championships are in few eeks, we have a polish marketplace page for that, unfortunatelly all og my ads there are blocked instantly by your script, I've tried to contact facebook via help center, but I assume it's polish customer services, and they're ignoring all of my claims for weeks, closing my claims without any response, or doing nothing at all. Please help me I need to prepare before nationals championships here, and facebook marketplace is nowadays the biggest market for cards. I'm not sure if it will be visible on the attached screenshot so I'll add few of the case numbers of my calims: **************** (newest one), ****************, ****************, ****************, ****************. Only the first one is active, I deleted the previous ads, but you can check, that customer support is ignoring my claims.

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Customer service issue
Reported by GetHuman-kartelek
Jul 1st, 2018 - 5 years ago
Seen by 9 customers so far
Similar issue to 60599 others
0 customers following this
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GetHuman-kartelek started working on this issue
Jul 1st, 2018 5:28am
GetHuman-kartelek indicated the issue is not fixed yet.
Jul 3rd, 2018 6:36pm