Its been * days of no sms response for a log in code so i can access my facebook account

GetHuman-andrewod's customer service issue with Facebook from June 2018

59656 similar
3 following
Help with my Facebook issue
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The issue in GetHuman-andrewod's own words
I was trying to use messenger to talk to a friend. ... I went to log in my facebook account with the right password and then a authentication required message pops up. It states that i will recieve a sms shortly with a log in code to use for logging in. I never recieved any sms with a log in code. Its been about * or * days of this problem. Please help me with this problem.
This is very frustrating because facebook tells me that i will recieve a sms message shortly with a log in code but i never got anything. Its been * days of not receiving anything.
They can start by telling me why i cant even get into my facebook in the first place. Also, why has it been * days without sending me a log in code.
Ive been using facebook since ****.
I tried using a friends phone and a computer to log in my facebook account and i get the same results. Ive even sent a picture of my state id as verification and proff that im the rightful account holder
I have an issue with Facebook too
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I was using my phone. My phone number is ***-***-**** and my email is *****@***.com. there should be no reason why you can send me a code or resolve this.
Customer service issue
Reported by GetHuman-andrewod
Jun 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 21 customers so far
Similar issue to 59656 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-andrewod started working on this issue
Jun 30th 2:23am
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Jun 30th 2:54am