On May ** **** for game Dragons Awaken bought the $**.** package from you but never rec...

GetHuman-couey's customer service issue with Facebook from June 2018

13 views | 58863 similar | 0 following
Help with my Facebook issue
GetHuman-couey's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-couey will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-couey can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-couey's own words
am now trying since May** **** to get a refund of $***.** that I paid out and do not need the ambers now for that event is now over ... On May ** **** for game Dragons Awaken bought the $**.** package from you but never received my ambers have been asking Dragon awaken for a refund to my bank account for the event is now over they told me after over a months time that Face Book had to be contacted about this for they are the ones that took the payment.
Is that I have written to Dragons awaken even since then...they three times asked me for my account information...which I sent ..then when I got a reply they said it was Face Book that had to refund my money
I would like my refund please of $***.**
yes going through the fraud department of my bank
How GetHuman-couey fixed the problem

We are waiting for GetHuman-couey to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-couey fixes it.
This email address isn't valid

Facebook

for payment I receive Ambers ....never got my ambers on May ** ****
Customer service issue
Reported by GetHuman-couey
Jun 29th, 2018 - 5 years ago
Fixed
Seen by 13 customers so far
Similar issue to 58863 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-couey started working on this issue
Jun 29th, 2018 4:32am
GetHuman-couey indicated the issue is not fixed yet.
Jul 7th, 2018 12:17am
GetHuman-couey indicated the issue is not fixed yet.
Jul 7th, 2018 12:28am