Can not login to FACEBOOK profile. It is Hacked!*Hy. My name is Tihomir Vitkovi* and my...

GetHuman-tandale's customer service issue with Facebook from June 2018

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The issue in GetHuman-tandale's own words
Can not login to FACEBOOK profile. It is Hacked!*Hy. My name is Tihomir Vitkovi* and my profile is:*https:***tvitkovic*My wife Maja Vitkovi* has also facebook profile and it is:*https:***maja.vitkovic*IT IS HACKED!*You can see her name is writen an arabic and looks like:**The biggest problem is that she was logging in with old e-mail address :******@***.com (Tandaric is her girl surname before married me)*her password was: "novoselo**" (before hacked)*She didn't use this e-mail address for a long time (more than *-* years) and she can not log in to get reset password from Facebook.*Her mobile phone is: **** ** ******* (she can't use Messanger any more, and you can see there her number)*Her NEW mail is *****@***.com, so PLEASE send her new password to this NEW mail.*Please HELP, she is desperate!!!*Best regards,*her husband,*Tihomir Vitkovic******@***.com**profil stari.jpg***osobna Maja Vitkovic.jpg
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Customer service issue
Reported by GetHuman-tandale
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 58037 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-tandale started working on this issue
Jun 28th, 2018 10:20am
GetHuman-tandale indicated the issue is not fixed yet.
Jun 29th, 2018 1:48pm