I’ve been trying to log into my old facebook account. I ask to get a code sent to my em...

GetHuman-nohemime's customer service issue with Facebook from June 2018

Help with my Facebook issue
I’ve been trying to log into my old facebook account. I ask to get a code sent to my email (same one I used for my fb account) but it keeps sending the same code over and over again and then says I’ve been entering too many codes and to try again. I’ve tried days later and same issue happens. I’ve already sent a picture providing an ID to verify it’s me and nothing has happened. Please help me
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-nohemime
Jun 26th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 55702 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nohemime started working on this issue
Jun 26th 1:51am
GetHuman-nohemime indicated the issue is not fixed yet.
Jun 29th 2:47pm
GetHuman-nohemime indicated the issue is not fixed yet.
Jun 29th 2:48pm