I tried to change my password and lost my facebook that ive had for the last year it g...

GetHuman-portagre's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-portagre's own words
I tried to change my password and lost my facebook that ive had for the last year it gave me a new facebook and I lost all my friends and photos.i would like to have my facebook back.i don't know my old password
GetHuman-portagre did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-portagre
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 54389 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-portagre started working on this issue
Jun 24th 7:57pm
GetHuman-portagre shared this issue with friends on Facebook
Jun 24th 7:58pm
GetHuman-portagre indicated the issue is not fixed yet.
Jun 26th 2:12am