Dear Sir*Madam, *I'm wiriting you, because I have problem with my Facebook account. I c...

GetHuman798774's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman798774's own words
Dear Sir*Madam, *I'm wiriting you, because I have problem with my Facebook account. I changed my password prevoius week and now I don't have access to my profile with this password. I tried to resseting the password, but I don't have access to my mail in - which is *****@***.com*Is it possible to resset my password in another way? I don't give my Phone number in my Facebook profile.**Thank you very much!**Your sincerly, *Elizabeth
GetHuman798774 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman798774
Jun 19th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 12 customers so far
Similar issue to 48623 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman798774 started working on this issue
Jun 19th, 2018 6:26am
GetHuman798774 indicated the issue is not fixed yet.
Jun 19th, 2018 7:30am
GetHuman798774 confirmed the issue is fixed. Hooray!
Jun 20th, 2018 7:36am