Hello my name is Ervin Sims, I am writing you today because somehow I logged out my acc...

GetHuman-ervinpa's customer service issue with Facebook from June 2018

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The issue in GetHuman-ervinpa's own words
Hello my name is Ervin Sims, I am writing you today because somehow I logged out my account and now i can't get back in with any of my information.....My Email is E*****@***.com and my password is bigboy** my cell saved to the account is ***-***-**** but I have a new cell, So I can not retrieve reset information because it goes to the old number instead of my new number which is ***-***-**** ...Again my name is Ervin Sims and if you can help in anyway I would greatly appreciate it, Thanks in Advance
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Customer service issue
Reported by GetHuman-ervinpa
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 40314 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ervinpa started working on this issue
Jun 12th, 2018 3:06am