The Executive Director of my nonprofit created a Facebook page for our company (https...

GetHuman-efields's customer service issue with Facebook from June 2018

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The issue in GetHuman-efields's own words
The Executive Director of my nonprofit created a Facebook page for our company (https:**www.facebook.com*cairlosangeles*) - However, he does not have editor or admin privileges via mobile. **I am an admin for the page and I attempted to grant him rights, but when I typed in his name, his profile didn't appear.**How can we fix this issue?
GetHuman-efields did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-efields
Jun 11th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 31 customers so far
Similar issue to 40072 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-efields started working on this issue
Jun 11th, 2018 10:54pm
GetHuman-efields indicated the issue is not fixed yet.
Jun 11th, 2018 11:55pm
GetHuman-efields indicated the issue is not fixed yet.
Jun 13th, 2018 1:48pm
GetHuman-efields indicated the issue is not fixed yet.
Jun 18th, 2018 9:37pm
GetHuman-efields indicated the issue is not fixed yet.
Jun 18th, 2018 10:37pm