I changed my mobile phone and tried to log into my facebook account from my old phone b...

GetHuman764561's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman764561's own words
I changed my mobile phone and tried to log into my facebook account from my old phone but i must have put in the wrong password it said it would send me a six digit number by sms and it did not arrive i have tried this several times then they asked me to upload a photo every time i tried to log on it just said they are reviewing the photo i sent then my account was dissabled so i opened a new account but then got locked out of that a couple of hours later i enjoy using fb as since i retired its the only way i keep in touch with old friends please can you help
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Facebook

Customer service issue
Reported by GetHuman764561
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 387 others
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Timeline
GetHuman764561 started working on this issue
Jun 8th, 2018 8:41pm
GetHuman764561 shared this issue with friends on Facebook
Jun 8th, 2018 8:44pm