I've been unable to log into my facebook account. Because I forgot my password. I tried...

GetHuman-solangeo's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-solangeo's own words
I've been unable to log into my facebook account. Because I forgot my password. I tried retrieving it but the SMS sent from facebook does not enter my phone
GetHuman-solangeo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-solangeo fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-solangeo
Jun 4th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 19 customers so far
Similar issue to 83 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-solangeo started working on this issue
Jun 4th 11:28am
GetHuman-solangeo indicated the issue is not fixed yet.
Jun 4th 12:53pm
GetHuman-solangeo indicated the issue is not fixed yet.
Jun 4th 1:06pm