Our account was created by an employee who is no longer with our business. Facebook rec...

GetHuman735077's customer service issue with Facebook from May 2018

294 similar
8 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman735077 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman735077 can let us know if they help or not.
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Before contacting them, items GetHuman735077 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman735077's own words
Our account was created by an employee who is no longer with our business. Facebook recently locked our account and is requesting a photo ID from this person to verify the account.
GetHuman735077 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman735077 fixed the problem
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Customer service issue
Reported by GetHuman735077
May 31st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 131 customers so far
Similar issue to 294 others
8 customers following this
Follow this issue to see how it gets fixed
GetHuman735077 started working on this issue
May 31st, 2018 3:39pm