I had logged out of my Facebook and forgot my password. I went through the questioner a...

GetHuman-tltbtlr's customer service issue with Facebook from May 2018

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The issue in GetHuman-tltbtlr's own words
I had logged out of my Facebook and forgot my password. I went through the questioner and options to reset it but I don’t know the email that I have on my facebooks password. That email is ** years old and I have no clue what the password is. I tried going on hotmail.com to do the questioner and options to change the pass word but I haven’t heard back from them on my recent used email. I tried using my phone number on the Facebook questioner to change my password on Facebook that way but it for some reason just created me a whole new account. I have to many memories on my Facebook! Help me please.
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Customer service issue
Reported by GetHuman-tltbtlr
May 27th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tltbtlr started working on this issue
May 27th 4:50am