About a mtg ago my phone was factory reset. All other apps work except my FB which is f...

GetHuman-shlbysff's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-shlbysff's own words
About a mtg ago my phone was factory reset. All other apps work except my FB which is factory installed. It lets me log in but treats me like a new person or it calls me Null. Friends can see my full account but I see nothing I have screens of what it looks like and have been trying to no end to get tech help since then. The only people who answer me are business people. It does not even work on my desktop. My user name is shlbysffrd. Contact number *** *** ****
GetHuman-shlbysff did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-shlbysff
May 26th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 110 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-shlbysff started working on this issue
May 26th 12:29am
GetHuman-shlbysff indicated the issue is not fixed yet.
May 26th 12:30am