I got a new phone with a new number and tried to log onto Facebook. Since Facebook did...

GetHuman-tconcepc's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-tconcepc's own words
I got a new phone with a new number and tried to log onto Facebook. Since Facebook did not recognize the device it sent verification code to my old number. I need to change the contact number on my account but don’t see that option.
GetHuman-tconcepc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tconcepc fixed the problem
We are waiting for GetHuman-tconcepc to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-tconcepc
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 65 customers so far
Similar issue to 395 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tconcepc started working on this issue
May 21st 10:34pm
GetHuman-tconcepc indicated the issue is not fixed yet.
May 21st 11:34pm
GetHuman-tconcepc indicated the issue is not fixed yet.
May 22nd 12:18pm
GetHuman-tconcepc indicated the issue is not fixed yet.
May 23rd 1:28pm
GetHuman-tconcepc indicated the issue is not fixed yet.
May 24th 1:57pm
GetHuman-tconcepc indicated the issue is not fixed yet.
May 25th 1:21am
GetHuman-tconcepc indicated the issue is not fixed yet.
May 25th 1:23am
GetHuman-tconcepc indicated the issue is not fixed yet.
May 25th 1:23am