My Facebook was hacked that I’ve had since ****. The email on the account is...

GetHuman-jsovia's customer service issue with Facebook from May 2018

22 views | 235 similar | 2 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jsovia will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jsovia can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jsovia's own words
My Facebook was hacked that I’ve had since ****. The email on the account is *****@***.com but that wasn’t a current email. My email is *****@***.com and my phone number is ***-***-****. Please help me with this. I am obviously American and the people changed my name to something in Arabic or something. My father is recently deceased and nobody knows his password to his Facebook and I can’t even post on my own fathers Facebook or view it. My phone number is ***-***-**** and my current email is *****@***.com. If you need anyone to back up this claim you can contact anyone that I’ve tagged in posts within the last year specifically my ex who is Jonathan Hall at *****@***.com, my best fiend Diana Gann at ***-***-****, my mom Cherie Sovia at ***-***-****, and my friend Ciera Reneau at ***-***-****. Please look into this and help me resolve this issue. I have created a new Facebook recently but I would really like my other one back. I am begging you to please help me

GetHuman-jsovia did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-jsovia
May 18th, 2018 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 235 others
2 customers following this

Timeline

GetHuman-jsovia started working on this issue
May 18th, 2018 5:10am

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