Hello! Good afternoon Facebook. I'm still having a huge problem with having access to...

GetHuman691079's customer service issue with Facebook from May 2018

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The issue in GetHuman691079's own words
Hello! Good afternoon Facebook. I'm still having a huge problem with having access to my account for a couple of days. Another person has all of my account information due to having my previous old phone number for some odd reason . All of this happened when she logged in facebook. Her name is Lanisha Ward. My facebook name is Bones Chean. I need to have access to my account asap. If there is no way possible to get my account recovered, please contact me.*******@***.com****-***-******Thank you!
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Customer service issue
Reported by GetHuman691079
May 16th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 241 others
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GetHuman691079 started working on this issue
May 16th, 2018 8:06pm