I had to factory reset my phone. When I went to log back in to facebook, it keeps askin...

GetHuman-caseymsc's customer service issue with Facebook from May 2018

134 similar
1 following
Help with my Facebook issue
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The issue in GetHuman-caseymsc's own words
I had to factory reset my phone. When I went to log back in to facebook, it keeps asking for a generator code. How do I access these codes??
GetHuman-caseymsc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-caseymsc
May 11th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 28 customers so far
Similar issue to 134 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-caseymsc started working on this issue
May 11th, 2018 2:39pm
GetHuman-caseymsc indicated the issue is not fixed yet.
May 11th, 2018 2:41pm